Privacy Policy

Welcome to Finders Keepers. We value the trust you place in us when you discover treasures through our curated European collection. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

When you visit Finders Keepers, we collect certain information to ensure a smooth journey:

Device Information: Including your IP address, browser type, time zone, and some of the cookies that are installed on your device.
Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely through third-party gateways), email address, and phone number.

2. HOW WE USE YOUR INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

Communicate with you regarding your “finds.”
Screen our orders for potential risk or fraud.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our new European arrivals.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Platform: We use WooCommerce to power our online store.
Analytics: We use Google Analytics to help us understand how our customers shop—you can read more about how Google uses your Personal Information here.
Compliance: Finally, we may also share your Personal Information to comply with applicable laws and regulations.

4. YOUR DATA SECRECY & SECURITY

Your privacy is our top priority. We use industry-standard encryption (SSL) to protect your data during transmission. Please note: We do not store your full credit card information on our servers; all payments are handled by secure, PCI-compliant payment processors (such as Stripe or PayPal).

5. YOUR RIGHTS

If you are a resident of certain regions (including the EU under GDPR), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. COOKIES

We use cookies to enhance your experience, remember your cart items, and understand your preferences for future visits. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [FindersKeepers@gmail.com].